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Supporting Our Customers
Crum & Forster’s Surety team includes claim professionals who specialize in commercial and contract surety claims. We work to help prevent claims by facilitating the resolution of disputes before they develop into a claim against a bond. Utilizing a variety of tools that facilitate communication and cooperation among all parties, we support our customers in achieving the best results possible.
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Contact
David Thomas
Senior Vice President, Claims
1-800-690-5520
SuretyClaimsSupport@cfins.com
Commercial Surety
Commercial Surety claims are claims on license & permit bonds, court & fiduciary bonds, public official bonds, miscellaneous bonds, etc.
Submitting Commercial Surety Claims
Please download and submit the Commercial Surety Claim Form along with the Billing Invoice, Rate Confirmation & Bill of Lading/POD.
For BMC-84 claims, please submit the Invoice, Bill of Lading and Rate Confirmation or Dispatch Sheet.
Email to: suretyclaimssupport@cfins.com
Fax to: 877-622-6218
Mail to:
Crum & Forster
Attention: SURETY Department
305 Madison Avenue
Mail Code: SCD 615
Morristown, NJ 07960
Should you have any questions you can reach a claims representative at 1-800-690-5520.
Pages from Public Advertisement for FMCSA Form BMC-84 Bond Claims – 12/03/24
Contract Surety
Contract Surety claims are claims made on construction payment and
performance bonds.
Submitting Construction Payment or Performance Bond Claims
Please download and submit the Payment Bond Proof of Claim Form along with Contract, Change Orders, Correspondence, Receipts and Photos
Email to: suretyclaimssupport@cfins.com
Fax to: 877-622-6218
Mail to:
Crum & Forster
Attention: SURETY Department
305 Madison Avenue
Mail Code: SCD 602
Morristown, NJ 07960
Should you have any questions you can reach a claims representative at 1-800-690-5520.