Who will handle your claims?
New Mexico claims are handled by a Third Party Administrator
Broadspire, a Crawford company
6001 Indian School Rd NE, Ste 410
Albuquerque, NM 87110
Phone: 505-938-3200
Toll-Free: 800-436-0139
Fax: 678-937-8346
Billing Address:
PO Box 14348
Lexington, KY 40512-4348
The state of New Mexico requires that the adjusters handling NM claims be located in the state of NM.
How to Report Workers’ Compensation Claims?
Although Broadspire handles our New Mexico claims, the claims should be reported to Crum & Forster located via:
E-mail: crumandforsternol@cfins.com
Fax: 1-877-622-6218
Phone: 1-800-690-5520
(7 day/24 hour toll free reporting line for all states)
In the event of a serious or fatal injury, notify the local claim office immediately by telephone.
Phone: 888-890-1500
Janet Rourke, Executive Specialist
What forms does the employer need to be aware of?
WCA Poster (Posting Notice) and Notice of Accident Form (NOA)
Prominently display the Posting Notice and Notice of Accident Form in one or more conspicuous places at each location.
Link to Posting Notice and NOA: https://www.cfins.com/claims-solutions/property-casualty-insurance-claims/workers-compensation-claims/wc-posting-notice-newmexico/
Employer’s First Report of Injury
See the filing instructions on page two for requirements.
NM WC Administration Employer Guidebook 2022
nmwcadministrationemployerguidebook2022.pdf
NM WC Administration Worker Guidebook 2019
nmwcadministrationworkerguidebook2019.pdf
What is the Waiting Period for Lost Wages in New Mexico?
The waiting period is 7 days. If the employee is off work for 28 days, the first 7 days are paid retroactively.
What is the Choice of Physician Rule in New Mexico?
The employer/insurer has the option to control provider choice either during the first 60 days following the injury or, if the employee makes the initial choice, after this initial 60-day period.
*You may contact Broadspire at 505-296-2922 to obtain recommended providers.
Important Websites
State of New Mexico Workers’ Compensation Administration- https://workerscomp.nm.gov/
New Mexico W/C Forms- https://workerscomp.nm.gov/NMWCA-Forms
Multi-State Information- http://www.workerscompensation.com/