Report A Claim
Connect With Us
Report a claim online via our secure portal, C&F Connect Marketplace, for policyholders and producers. To request access to C&F Connect Marketplace, please click here.
Call Us
Call us at 1-800-690-5520 to report a claim. Our representatives are available 24 hours a day, 7 days a week to help you.
Email Us
Download the applicable Loss Notice below and email your completed Loss Notice and any supporting documents to crumandforsternol@cfins.com. Our representatives will help you and answer any questions you may have.
Fax Us
Claim documents can always be faxed to 877-622-6218. Our representatives are ready to assist.
Claims Forms & Information
These Loss Notice forms can be utilized when submitting a claim.
Claim Services
The long-term success of any insurance company is dependent on the effectiveness of its claims operation. At Crum & Forster, we take great pride in delivering exceptional customer service and claims expertise to our valued customers. Our “Fair & Friendly” philosophy, coupled with our extensive experience and customized stewardship programs, make us a leader in the industry.
Learn more about our approach to claims.
Crum & Forster provides claim services through a team of claim professionals located throughout the United States. Emergency response teams are available around the clock to respond to catastrophic/urgent claim events. For immediate assistance, call 1-800-690-5520.
C&F Connect Marketplace
At Crum & Forster, we understand the value of data. We’ve created an intuitive online platform that makes managing your account an empowering experience through a combination of data visualization and interactive reporting, so you can make more informed business decisions and take action where needed.
C&F Connect Marketplace is a proprietary Risk Management Information System (RMIS) for our policyholders and producers. It is a secure, web-based portal that places all the tools you need for loss runs, claims reporting and other interactive reports directly at your fingertips.