Who will handle your claims?
The Dallas Regional Claim Office will handle your Utah claims.
Phone: 800-527-5531
Mike Hicks, AVP
Please direct all general correspondence to:
Email: claimsmail@cfins.com
Fax: 877-622-6911
Mail: PO Box 14139, Lexington, KY 40512
How to Report Workers’ Compensation Claims?
To report via the Internet: Log on to the Crum & Forster website at https://cfconnect.cfins.com. Use your assigned User ID and Password. If you do not have a current User ID, please contact your local Crum & Forster Claims or Marketing resource.
To report e-mail: crumandforsternol@cfins.com
To report via fax: 1-877-622-6218
To report claims via telephone: 1-800-690-5520
(7 day/24 hour toll free reporting line for all states)
What forms does the employer need to be aware of?
Form 122 / Employer’s First Report of Injury:
If you report the claim via the Internet or by telephone, you do not need to fill out this form. If you report the claim via fax, complete this form, and fax it to Crum & Forster at the fax number provided above.
UT-Employer First Report of Injury
What is the Waiting Period for Lost Wages in Utah?
The waiting period is 3 days. If the employee is off for over 14 days, the 1st 3 days is paid retroactively.
What is the Choice of Physician Rule in Utah?
The employer/insurer has the right to select the initial treating provider. If this right is not exercised, the employee is free to make the choice.
Preferred Provider Organization Network (PPO):
Crum & Forster has a PPO network available. Follow the instructions below to access the PPO Network:
Logon to the website at: https://www-sf.talispoint.com/conduent/cfi/
Where should all medical bills be sent?
Crum & Forster
PO Box 14801
Lexington, KY 40512
Important Websites:
Labor Commission of Utah- https://laborcommission.utah.gov/
Utah WC Forms- https://laborcommission.utah.gov/all-forms/
Multi-State Information- http://www.workerscompensation.com/