Hawaii Insurance

Commercial Insurance Coverage for Businesses

Crum & Forster’s Hawaii office offers a full array of Commercial Insurance coverages for businesses in the Hawaiian Islands. Our Hawaii-based team includes underwriting, claims, risk engineering, premium audit, and billing & collections. We market our insurance products through locally-based Hawaiian agencies across the island chain.

Find a Commercial Lines Agent »   Find a Personal Lines Agent »

Online Access to Loss Runs & Claim Information »

Claims »   Billing »

Risk Engineering »   Premium Audit »

Phone

Main Line: 808-537-5221
Toll Free: 800-953-7999

Mail

Crum & Forster
737 Bishop Street
Suite 2500
Honolulu, HI 96813

Claims Support

Phone: 1-800-690-5520
Email: crumandforsternol@cfins.com
Fax: 1-877-622-6144

Commercial Insurance

For over 50 years, Crum & Forster has offered a broad selection of commercial insurance in Hawaii focused on the businesses serving the Hawaiian people. We write a variety of classes and sizes of risk reflecting the composition of commerce in Hawaii. We have been successful in many business segments, including:

  • New and used car dealers
  • Automobile service and repair businesses
  • Wholesale trade – durable and non-durable
  • Construction for non-residential contractors
  • Real Estate related businesses
  • Retail business
  • Commercial Building Owners and Landlords
  • Manufacturing

Within these segments we write single or multiple lines of coverages, including:

  • Commercial property
  • General liability
  • Excess liability
  • Inland marine
  • Commercial automobile
  • Workers’ compensation

Our experienced underwriting staff is locally hired and trained and has developed a solid reputation of trust among the producer community. Working with a network of independent agents, we provide a broad range of coverage and pricing options that are commensurate with a policyholder’s exposure to risk. We operate in a collaborative environment and work diligently at finding solutions.

We are supported by local Claims and Risk Engineering staff with expert knowledge of the jurisdiction. Our transparent approach to claims handling is well regarded, minimizes surprises, and helps promote early case resolution. Our Risk Engineering team works well with our policyholders to identify potential hazards and develop plans for mitigating losses. All important policyholder services, including premium accounting and premium audit, are handled in-house.

We focus on developing and maintaining positive, long-term relationships with our clients.

Personal Automobile Insurance Coverage

Today car insurance is a fact of life. We all have to carry it. So consider insuring with the best. Crum & Forster offers a variety of automobile coverage options at very competitive prices. You may also quality for one of many available discounts.

Find a Personal Lines Agent »

 

Crum & Forster Hawaii Team

Shannyn Kott

Vice President
808-526-1651
skott@cfins.com

Stefanie Young

Commercial Underwriting Manager
808-526-1641
syoung@cfins.com

Cathi Borkenhagen

Director of Operations
808-526-1628
cborkenhagen@cfins.com

Franklin Castillo

Premium Audit Supervisor
808-526-1633
fcastillo@cfins.com

Precy Bajet

Manager, Billing & Collections
808-526-1681
pbajet@cfins.com

Premium Audit

Crum & Forster’s Premium Audit department performs periodic reviews of commercial policies, primarily Workers’ Compensation and General Liability but it may include other lines of business with premiums based on payroll, receipts or other basis of premium, to ensure that the estimated premium our underwriters have established at the outset of the policy period accurately reflects any changes in business operations that have occurred during the policy period.

Large or complex businesses typically require an in-person review of your accounting records and tax reports, while others may only require completed policyholders reports.

If you have premium audit inquiries, please email CrumPremiumAudit.SharedMailbox@cfins.com.

hand writing on paper with calculator

Billing and Collections

Billing & Collections manages our premium payments and billing system. Our friendly and knowledgeable staff provides excellent customer service and responds to billing and accounting inquiries within 24 hours.

Contact Information

Call: 808-537-5221
Email: HNL.Billing@cfins.com.

Visit our Payment Portal

For all payments, please make checks payable and mail to:
U.S. Fire Insurance Company
PO Box 30280
Honolulu, HI 96820

This overview is provided for informational purposes only and is not intended to be a representation of coverage that may exist in any particular situation under a policy issued by one of the companies within Crum & Forster. All conditions of coverage, terms and limitations are defined and provided for in the policy.